Refund policy

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, we will manage the cost of returns or replacement. Please email us as soon as possible at gpenney@lotsleftover.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at gpenney@lotsleftover.com 

Please send returns to the following address:  

Lots of Leftovers 
139 Adam 
Vaudreuil-Dorion, QC 
J7V 8P5, CAN 
 

Damages and issues  
Please inspect your order upon reception and contact us immediately at gpenney@lotsleftover.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 
 

Exceptions / non-returnable items  
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch at gpenney@lotsleftover.com if you have questions or concerns about your specific item.  
 
Unfortunately, we cannot accept returns on sale items or gift cards. 

Refunds  
We will notify you once we’ve received and inspected your return. You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.  
If more than 15 business days have passed since we’ve approved your return, please contact us at gpenney@lotsleftover.com