Frequently Asked Questions
When will my online payment be processed?
Please allow 2 business days to process your order. Expect an email within one day to let you know your order is on the way!
How can I be sure that my order was accepted?
Once you place your order, you will receive a confirmation email with your order details. After your order has been shipped, we will send you another email with tracking information so you can follow its journey.
Why can't I cancel my order?
If your order has already been processed or shipped, online cancellations are no longer possible. Please contact us for assistance with your order, and we'll be happy to assist you.
How do I return a product?
For detailed information on how to return a product, please visit our Return and Refund Policy page.
What are the refund policies?
Our refund policy can be accessed here.